• Full day E-Fat bike rental
• Comprehensive instruction covering technique and safety
• Route via web app and information per stop
• Full battery
• Breakdown service
• Phone holder on your handlebar
• Picnic basket including blanket
• Picnic menu:
  A picnic basket filled with sandwiches, freshly baked mini croissants, freshly squeezed orange juice, Ruurhoeve cheese cubes with mustard, mini sweets, Bonte Bentheimer charcuterie: matured and dried ham and the tastiest dried fuet sausage. If you are still hungry or thirsty or in the mood for something warm afterwards, you can order on the spot at the counter or online via the pavilion’s app. (pay on the spot).
  
• Children who go on the back can eat from the picnic basket or order something tasty on the spot (pay on the spot).

• Please indicate any dietary requirements (vegetarian, vegan and gluten-free) in the comments during the booking.

Route via web app
We have made a nice route for you for this tour with a length of 46 km. A phone holder is mounted on the handlebar of your E-Fatbike for your own phone so that you can easily follow the route via the City Tours web app. With this route you no longer have to think or search for yourself and you will automatically pass all the beautiful places in the city and surroundings.

You will start at our home office in Eindhoven-North (outside downtown) at your chosen time slot.
You can park for free in the states around our home office.

For groups, a different location is possible (additional cost).

You can choose to leave between 11:00 AM and 12:00 PM and return the bike between 5:00 PM and 6:00 PM. Other times are also possible in consultation.

Take the following to the starting point:

• Identity card, passport or driver’s license of the main booker
• Charged phone in connection with use of web app (also consider power bank)
• Sunscreen and/or rain gear
• Jacket or vest due to lower wind chill

You do not need a driver’s license but some cycling experience is necessary.

Twopeople on one E-Fatbike?
It is not allowed to cycle with two adults on one E-Fatbike. The saddle is suitable for one adult and a child from 7 to 11 years old.

Children
The saddle of the bike is suitable for one adult and a child from +/- 7 to 11 years old. The child must be able to sit on the back independently using footrests.
One child on the back is free.
(After filling in the details during the booking process, it is possible to check that a child goes on the back).

Youngsters
Youngsters from 12 years of age or with a minimum height of 1.40 m may ride the E-Fatbike independently if accompanied by an adult.

Groups
If you are a group of 15 people or more, we charge a group rate.
We can provide from 20 E-Fatbikes up to 65 E-Fatbikes per three hours through a colleague. For a whole day up to 17:00 there is an additional charge. The price is on request.

We can also deliver the E-Fatbikes to a desired location such as downtown or the office (additional cost).

Check with us for options and availability.

• Published prices are per person.
• Upon arrival at the start location, you will sign the contract you receive in advance in the booking confirmation.
• We take a photo of the main person’s ID via CopyID from the central government. The photo and ID number will be made unreadable.
• One child up to age 11 per paying adult is allowed on the back of the saddle. Only footrests are provided.
• Booking Deadline
  You can book as long as the date is visible in the calendar and you can complete the booking. You can send a Whatsapp message if you have any questions about availability.
• Changing your booking
  – Until 9 a.m. one day before your booked tour: free of charge.
  You change to another available date in the calendar in the same year. Taking a booking to the next calendar year is not possible.
  – After 9 a.m. one day before your booked tour: not possible (100% charge).
• Cancel your booking
  – Until 09.00 a day before your booked tour: € 10,00 per person.
  – After 09.00 a day before your booked tour: not possible (100 % cost).
• If City Tours Eindhoven has to cancel the tour due to government restrictive measures (e.g. lockdown) or extreme weather conditions, you will receive a voucher worth the amount paid. The voucher can be spent in the same calendar year for a product on our site. Taking it to the next calendar year is not possible.
• Participation is always at your own risk. You are responsible yourself and City Tours Eindhoven is not liable for any damage and/or injury resulting from this tour.
• City Tours Eindhoven is insured for liability if the E-Fatbike causes damage to the renter due to a defect.
• Loss and theft of the E-Fatbike is 100% the responsibility of the renter. City Tours Eindhoven provides every bike with a very good lock.
• The renter is responsible for damages and accidents in traffic.
• Damage to the E-Fatbike is not covered by the renter’s private liability insurance. This damage is 100% the responsibility of the renter.
• These conditions do not apply to a custom product through our custom department for which a quote has been accepted.
• No deviations are possible other than those indicated above.